This privacy policy (“the Policy”) describes the policy of Westfalia Fruit (Pty) Ltd and it subsidiaries and related companies (“the Company”) in relation to its website: westfaliafruit.com (“the Website”) regarding the collection, use, storage, sharing and protection of personal information collected on the Website. This Policy applies to the Website and all related websites, applications, services and tools regardless of how you access the Website, including access through mobile devices and or any other devices.
By using the Website and related services, you give explicit consent to the Company for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and our Terms of Use. We may change this Privacy Policy from time to time.
Collection of Personal Information
You can visit our Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:
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information we collect automatically when you visit our Website, use our services and/or reply to advertisements or other content. This information includes, but is not limited to:
- information from your interaction with our Website and services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the Website, referring URL, ad data, IP address and standard web log information;
- information we collect through cookies, web beacons and similar technologies.
- information you provide to us: we collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:
- information that you provide to us when you register for an account or for the services that you use;
- additional information that you may provide to us through social media sites or third party services;
- information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us;
- information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device; and
- information from other sources: we may receive or collect additional information about you from third parties and add this to our account information. This information includes, but is not limited to: demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.
Use of Personal Information.
You agree that we may use your personal information (see above) for the following purposes:
- to provide you access to our services by means of e-mail or telephone;
- to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use ;
- to personalise, measure and improve our services, content and ads;
- to contact you, by e-mail, push notification, text message (SMS) or by telephone, to inquire about our services and the services of companies that are part of the Company for the purpose of targeted marketing activities, updates, and promotional offers based on your message preferences (where applicable), or for any other purposes as set forth in this Privacy Policy;
- to provide you with other services that you have requested, as described when we collected the information.
We may offer sign-on services that enable you to access the Website or related websites with your login credentials. We can also offer services that enable you to share information with third party social media websites, such as Facebook, Google Plus and Twitter. If you provide us access to personal information stored on third party websites, the scope of access to this personal information shall vary per website and will be determined by both your own browser settings and your consent. If you wish to connect your third party account to your account with us and you consent to us accessing the information in these third party accounts, you agree that we can collect, use and store information from this third party website in accordance with this Privacy Policy.
We may disclose your personal information to third parties in accordance with this Privacy Policy and applicable legislation and regulations. We will not disclose your personal information to third parties for their marketing purposes without your explicit consent. We may share your personal information with:
- the Hans Merensky Holdings (Pty) Limited group of companies to provide joint content and services (such as registration and customer support), to prevent, detect and investigate possible illegal activities, violations of our policy, fraud and/or data security breaches, and to support decision making on products, websites, applications, services, tools and communication. The group of companies will only use this information to send you marketing messages when you yourself have requested their services, and they will use your personal information in accordance with their respective privacy policy;
- service providers with whom we have entered into an agreement to help us provide our services on the Website, such as financial service providers, marketing agencies and technical support. In such cases, the personal information shall remain under the control of the Company;
- certain third parties (such as intellectual property rights holders, supervisory authorities, tax authorities, police and other regulatory authorities) if we are required to do so by law, or in accordance with our Privacy Policy;
- other third parties to whom you have given consent to share your information via [same as above], e.g. in the framework of a cooperation;
- companies that we intend to merge with in the context of a reorganization or that acquire us;
- an intellectual property owner if the owner of an intellectual property right or an intermediary in good faith believes that an advertisement violates the rights of the owner. Before personal information is provided, the IP owner will enter into an agreement that, inter alia, stipulates that information is only provided on the strict condition that it may only be used in the context of legal proceedings and/or obtaining legal advice and/or to answer questions from the relevant advertiser.
Without limitation to the foregoing, we shall moreover in our efforts to respect your privacy and to keep the website free of malicious persons or parties not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities.
Protection and Retention of your Personal Information.
We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorized access, disclosure, and alteration.
We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.
Cookies
When you use our services, we and our service providers may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s the code) or similar technologies. We use cookies to help us identify you as a user, to provide you a better experience on our Website, to measure promotional effectiveness and to ensure trust and safety on our Website. You expressly give your consent for us to monitor your internet and e-mail traffic on our various website servers and domains. You acknowledge that the Company monitors internet and e-mail traffic on these various website servers and domains primarily to ensure that surfers and consumers are not acting illegally, unlawfully or in breach of these Terms of Use. The Company also monitors the Website to maintain the integrity and security of the Website and information technology systems; to investigate and detect any unauthorised use of the Website and to secure the effective operation of its information technology systems.
Other information
We do not tolerate abuse of our Website. Unless explicitly provided otherwise in this Privacy Policy, this Privacy Policy applies only to the use and transfer of information we collect from you. We have no control over the privacy policies of third parties that may apply to you. When we work with third parties or use third party tools to provide certain services, we will explicitly indicate which privacy policy applies to you.